What is a loyalty program?
We value our customers and want to reward you for returning back each and every time. Our loyalty program is an easy way to earn points and save more!
How do I join your loyalty program?
Joining our loyalty program is easy. If you have a registered account on our store, then you have to do nothing. All registered users are automatically enrolled.
If you dont have a registered account, simply register for an account the next time you shop and you will be enrolled in our loyalty program.
Be sure to login to your account when you place orders.
How do I earn points?
You earn points automatically once you have registered an account on our store.
How do I redeem points?
Your points are automatically available for you to redeem during checkout. This means that the next time you shop with us, your store credit will be ready and waiting for you. We want to make it easy to earn your loyalty.
To claim store credit you must checkout using the "CHECK OUT NOW" option (see example image below). Selecting to checkout using PayPal Express (Checkout with PayPal option) bypasses the store credit redemption option and does not give you the opportunity to use accumulated store credit on that order.
How does your loyalty program work?
You will earn 3% cash back e.g. spend $50, get $1.50 store credit. This is done autoomatically as long as you have registered an account and logged in to place the order.
After your order is shipped or the order has a status of "Completed" - in the case of e-patterns - an email will be automatically sent to you advising you of the points you have earned for that order.
How do you redeem points during checkout?
Points may be redeemed on your next order or you can choose to carry over the points and accumulate them to be used on another order. To accumulate the points select the option "Pay using an alternative payment method" during checkout (this option is below the option "Pay using my store credit" highlighted in blue below) this will give you the payment options without including the store credit and the store credit will be available for future orders.
Do my points expire?
Your points never expire.
Rules and Regulations
Reward points are available to registered online members only.
Points may not be applied to accounts prior to 24 hours from the time of purchase.
Points earned or redeemed do not apply to GST or shipping.
Points are earned and redeemable by the email address on account only.
Points are non-transferable.
Credits can only be claimed during checkout and cannot be applied to an order after the payment has been received. The points will still be available for use on your next order.
Points may only be redeemed for purchases and have no cash value.
Points are accumulated by current purchases only.
Members must be 18 years or older.
Accounts will be audited monthly and any suspicious activity will be inactivated and prosecuted to the fullest extent of the law when necessary.
We hold the right to cancel an account at any time.
Memberships without any activity after a year may be cancelled without notice.
Unused points never expire.
The more you use, the more you save. We appreciate your repeat business, and your loyalty means the most to all of us. We intend to do all we can to continue creating more ways for our loyal customers to save and obtain even more value with every purchase.
Take a moment and be sure and to bookmark our site and remember to sign in when ordering online so you don't miss any reward point opportunities.